We are pleased to offer Shipping Protection on all orders, available if you choose to add it. This feature covers the cost of lost, damaged, or stolen deliveries, giving you added peace of mind when your meals are on their way.
- If you opt into Shipping Protection: If your order is lost, damaged, or stolen, and it falls under the protection coverage, we will issue full compensation.
- If you do not opt into Shipping Protection: You will not be eligible for compensation unless we confirm that Nourish’d is at fault, such as if the box was lost by our team or if another issue arises due to our mistake.
Please note, we do not issue compensation for issues like missed deliveries or incorrect delivery due to the driver not following delivery instructions.